Last updated: 5 June 2013
Information we collect:
We collect information from customers who submit an order, sign up for marketing, register for a trade account or create an online profile.
Your private details are kept secure & never disclosed to 3rd parties for any reason other than for the express purpose of delivering the purchased product or service requested.
Online security:
Our secure payment gateway is Level 1 PCI compliant and uses a 128 bit SSL certificate to protect your privacy.
All financial information provided is transmitted via SSL (Secure Socket Layer) technology and then encrypted into our Payment gateway providers database. This database is only to be accessible by those authorised with privileged access rights to such systems, and are required to keep the information confidential.
On completion of your transaction, your private financial information (credit cards, PayPal address) will not be stored, retained or cached on our servers.
Information we store:
Company name, contact name, phone, fax, mobile, e-mail address, mailing address, delivery address, ABN/ACN number and any other information you may volunteer or provide.
Marketing:
If you have agreed to receive our marketing material, you may receive periodic emails, brochures & various other advertisements.
Unsubscribe instructions are located at the bottom of each marketing email if you decide at any time to be removed from our marketing database.
Dueltek Pty Ltd marketing online is opt-out. If you do not agree to receive our marketing when ordering online, we will collect your details for the purpose of delivering orders only. You will not be included on our marketing database until you choose to be and we will not hassle, chase or request you to subscribe or opt-in once you have chosen to opt-out.
Legal:
Access to your information may be granted to authorities if there is reason to believe the disclosure is appropriate to comply with the law, enforce our site policies, protect the rights, property, trademarks, copyright, or safety of Dueltek Pty Ltd, its vendors or affiliates.
Analytics:
Third party website analytics tools (including Google Analytics) are used on this website which automatically collect non-personally identifiable information from your browser whenever you interact with this website.
Collected information includes, but is not limited to, IP address, pages viewed, site navigation patterns, details about the devices used to access the Internet and our website, and geo-location tracking information if you are accessing our Site from a mobile device. The data is obtained by automated means, such as cookies* and web beacons.
We may collect and store non-personally identifiable information including usage, frequency and number of visitors to our website. This data is used only in aggregate form and in a manner that assures your anonymity. We may provide this anonymous, aggregate information to our partners; and our partners may additionally use such information in order to determine general usage patterns and trends in an effort to provide you with an improved online experience.
*What are Cookies? Cookies are text files that are transferred to your computer's hard drive as you navigate the internet. We use cookies to help us show advertisements on other websites likely to be more interesting to you; to compile aggregate data about site traffic and site interaction; and to help us understand your preferences based on previous or current site activity. This data enables us to provide you with improved services, site experiences, and tools in the future. You should be able to adjust the preferences on your browser to deny cookies & prevent this data from being stored.
Amendments:
Dueltek Pty Ltd reserve the right to change this Privacy Policy at any time. All changes will be displayed on this page.